Liana, companion in Longford

Longford is four streets and a stream, tucked behind the western end of the Bath Road with Terminal 5 near enough to hear, and Liana treats it as the quietest address she works. Slim, 167 cm, her chestnut brown hair long and straight, her brown eyes not wandering once while you are speaking. Twenty eight, she dresses plainly and well: a dark dress, a coat that means it, nothing that would look wrong in a village pub or a hotel bar. She has the rare gift of being noticed only by the person she came to see.

She is calm enough to be restful, with a memory for detail that guests find slightly unnerving the second time they meet her. Her humour is dry and it arrives late in the evening rather than early. Her English is spare, and she spends less of it than most people do, which is a quality rather than a shortage. She grows herbs on a windowsill in town and talks about them the way other people talk about pets.

The White Horse on the Bath Road at Longford is the oldest thing in the village and the obvious place to begin, a twenty minute walk from Terminal 5 or five minutes in a car. From there it is a short run to the large hotel beside the village or across to the Terminal 5 hotels. Liana travels out from Marylebone, usually on the Elizabeth line to the airport, thirty minutes, then a short ride west along the road. The last service back into town goes around half past eleven, which is worth knowing before anyone plans an early night that turns out not to be one. Bookings here begin at three hours with travel counted within them.

Four streets, one stream and the Terminal 5 approach, all explained on the Longford page. A short note to Hester does the rest. Liana is out this far west less often than the others, so ask early.

• Longford, UB7
• 167 cm, slim
• Long straight chestnut brown hair, brown eyes
• Twenty eight, travels out from Marylebone
• Twenty minutes on foot from Terminal 5

Hester holds Longford nights around flight times rather than clock times, since almost every guest here is on an early departure. Ask her for Liana's return date and she will pencil you in for it.

Her figures are the desk figures, published in full on rates, and the whole arrangement runs in one thread from the first line to the confirmation. Every frame in the hall is reached from the hall.